Subscription Terms

Hardware is purchased outright and remains yours. The separate subscription provides access to the managed advertising service. Hardware, optional locking plates and shipping are not included in the monthly subscription.

Starter: $49.99 AUD per month for up to 3 screens.

Business: $69.99 AUD per month for up to 5 screens.

Premium: $129.99 AUD per month for up to 10 screens.

One or two screens use Starter. More than ten screens require an agreed custom quote. All charges are in AUD; PlugCast Displays is not registered for GST and does not charge GST.

Subscriptions renew automatically each month, with no minimum term and no cancellation fee. The recurring price, first billing date and next renewal date will be shown before you agree. The first monthly payment is charged at checkout alongside hardware and shipping; subsequent renewals charge only the monthly plan. Advertising access uses a separate login; payment does not automatically activate that login.

Plan changes require a confirmed price and effective date before they take effect. Any price change will be notified in advance, allowing you to cancel before the new price applies. Contact us to arrange a plan change; it will not be applied without confirmation.

Cancel through My Account → Manage billing or by emailing plugcastdisplays@gmail.com before the next renewal. We will confirm receipt and the date cancellation takes effect. No further renewal charges will be taken after cancellation is effective.

Advertising access continues until the end of the paid billing period, then ends. Physical displays remain yours. We do not offer a change-of-mind refund for an unused part of a paid month; statutory remedies and refunds for service failures remain available.

Venues are responsible for having permission to use their uploaded advertising content and for keeping promotions lawful and accurate. Advertising management uses a separate login; do not assume it shares the customer-account login.

Contact us about failed payments or restoring advertising access. No fixed uptime, content retention period or support response time is promised. Nothing in these terms limits non-excludable consumer rights.