Shipping Information

Device shipping is $20.25 per separately shipped box, using Australia Post’s published own-packaging 1–3 kg rate effective 1 July 2026. Each box is 30 × 17 × 12 cm and 850 g; its cubic weight is 1.53 kg. One optional locking plate can be packed with each device without changing the confirmed box dimensions or weight. Extra locking plates require a separate packing confirmation and shipping quote.

Australia Post charges using the greater of actual weight and cubic weight. Cubic weight is length × width × height in metres × 250. Shipping is charged separately and must be confirmed before payment.

Australia Post’s general domestic parcel limits are 22 kg, 105 cm maximum length and 0.25 cubic metres maximum volume. Acceptance also depends on the service, packaging and contents. Larger orders may require several parcels.

Battery-powered displays must meet Australia Post’s current lithium-battery packaging, labelling and transport requirements. Eligibility must be checked before a shipping service is offered.

Contact us for current dispatch times and delivery estimates. We do not promise a fixed delivery timeframe. Transit estimates depend on origin, destination and the applicable Australia Post service.

For shipping enquiries, an incorrect address, damage or a missing parcel, contact plugcastdisplays@gmail.com or 0490 377 681. Your rights under Australian Consumer Law are not limited by carrier terms.